Youth for Christ Canada (YFCC) continually seeks to reach more and more young people with the hope of the gospel. As part of the YFC Canada National Team, the Director of IT is responsible to lead the IT team in planning, developing and managing all IT services, programs and support throughout the organization.
This position is full-time will be supervised by the National Director.
The Director of IT, in conjunction with the IT staff, will plan, develop, and manage all IT services, programs, and technical support throughout the organization ensuring the confidentiality and integrity of information. She/he will lead organization-wide efforts to improve the effective use of technology. The Director of IT will stay abreast of relevant technologies, driving proposals and recommendations for the improvement and growth of the IT infrastructure and systems.
IT STRATEGY AND SYSTEMS
The Director of IT will participate in the strategic planning process of YFC Canada and then lead, enable and support the accomplishment of those objectives in the area of IT Services. The Director of IT will provide strategic recommendations based on research and analysis. This will include:
- Prepare budget and cost analysis in consultation with Director of Finance.
- Research, design, deploy, and optimize IT systems in order to meet YFC Canada’s needs.
- Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.
- Liaises with vendors and service providers to ensure efficient and cost-effective acquisition of technology purchases.
The Director of IT shall ensure a strong focus on customer service and positive end user experience. This will include:
- Work well and build relationships with a wide range of individuals throughout the organization to provide support, coaching, and direction in IT systems.
- Oversee the development and application of consistent and effective information and technology related policies, procedures, guidelines, and standards.
- Evaluate training requirements and oversee development and implementation of training programs to ensure users possess required knowledge of systems application, operations and capabilities.
- Evaluate effectiveness of services provided and recommend changes to meet users’ needs.
- Process and track user requests for service related to IT; maintain a record of solutions and provide solution feedback to user.
The Director of IT shall ensure robust IT backup and recovery processes. This will include:
- Assume responsibility for integrity of the IT systems.
- Ensure adherence to software licensing laws and requirements.
- Report on risk management issues as they relate to systems, including the security of confidential information.
- Ensure routine backup and archival of files to assist with disaster recovery.
- Oversee the implementation and operation of the back-up management plan for all IT services.
The Director of IT shall provide supervision of IT staff. This includes:
- Lead, mentor, motivate and provide clear direction to IT staff.
- Effectively delegate work objectives to IT employees, manage their work performance and complete performance reviews.
- Ensure proper support, training & coaching of the team employees to maximize the achievement of their work objectives and their professional development.
- Meet with supervisor bi-weekly by Skype or in person.
- Attend and participate in national staff meetings.
- Participate in annual evaluation and adjustment of personal job description.
• Personal ministry partnership development – which includes securing and maintaining a sound base of financial & prayer partners to a level sufficient to fund the salary and immediate costs of this position.
TRAINING DEVELOPMENT AND CONFERENCES
- Completion of the YFC Canada Credentialing process.
- Attend YFC Canada’s National Ministry Conference annually.
- Participate in training and development courses, conferences and workshops as approved by supervisor.
THE IDEAL CANDIDATE
The ideal candidate possesses exceptional organizational and communication skills, and has a passion for seeing Canada’s youth become lifelong followers of Jesus. The successful candidate will:
- Be an Ideal Team Player
- Be detail oriented and responsible.
- Have a vibrant, mission-minded faith.
- Demonstrate a strong theological /biblical understanding.
- Be able to work from home on a virtual team.
- Have excellent organizational and leadership abilities.
- Be a self-starter and have a strong work ethic.
- Possess strong written and verbal communication skills.
- Practice work / family balance.
- Have a University Degree in Computer Sciences, Computer Sciences Engineering, or the equivalent combination of education and experience.
- Experience in managing an IT operation.
- Strong negotiation skills with vendors and service providers.
- Demonstrated ability to develop and manage all stages of complex IT projects and deliver outcomes.
- Ability to communicate technical information in a format that enables users to understand.
- Creative and strategic problem solver.
- Highly developed understanding of industry standards, regulations, and best practices.
- Experience working in the not for profit sector is an asset.
Further to this overview will be a process of telephone and on-site interviewing. Interested candidates should forward their resume in confidence to: firstname.lastname@example.org